SwiftWallet is a cutting-edge mobile application meticulously designed to streamline everyday financial transactions with effortless ease. With SwiftWallet, users gain access to a dynamic platform that revolutionizes the way they manage their money, empowering them to send funds, request payments, and settle bills seamlessly and securely, all from the palm of their hand. Whether it's splitting a bill with friends, reimbursing a colleague, or paying monthly expenses, SwiftWallet simplifies the process with intuitive features and a user-friendly interface.
User Research
Problem Definition
Wireframing & Prototyping
UI Design
Design System
Usability Testing
Documentation & Handoff
Bad Interface:
In today's fintech space, many users grapple with the frustration of navigating poorly designed interfaces. Cluttered screens, confusing layouts, and unintuitive navigation hinder the user experience, making it difficult for individuals to manage their finances efficiently.
Bill Payment:
Within the fintech space, bill payment remains a prevalent concern. Users often face issues such as missed payments and late fees due to cumbersome manual processes. Simplifying bill payment through automation and intuitive reminders can alleviate these challenges and enhance user satisfaction.
Credit Cards:
While credit cards provide convenient payment options, managing multiple cards and tracking expenses can be overwhelming for users. Additionally, hidden fees, complex rewards programs, and high-interest rates can pose significant challenges to financial well-being.
Saving Problems:
Despite the availability of fintech tools for savings management, many individuals struggle to build and maintain healthy saving habits. The lack of personalized guidance, unclear goal-setting features, and limited insights into spending patterns contribute to these challenges.
The approach:
Simplify the User Interface
Many fintech platforms suffer from visual overload and unintuitive layouts. I focused on creating a clean, minimal interface with clear hierarchy and ample spacing to reduce cognitive load. Key user actions like checking balances or making transfers were prioritized in the visual flow. I also introduced consistent design patterns and plain language to ensure users can navigate seamlessly without prior technical knowledge.
Streamline Bill Payments:
To reduce missed payments and user frustration, I designed an automated bill payment system with smart reminders and calendar-based visuals. Users can quickly set up recurring payments, manage due dates, and receive timely notifications. The interface minimizes friction by using saved payees, auto-fill inputs, and instant confirmation states—making the payment process smooth and stress-free.
Encourage Healthy Saving Habits
To promote better financial habits, I implemented goal-based saving features where users can set personalized targets (e.g., “Emergency Fund” or “New Laptop”) and track their progress visually. Automated micro-savings, round-ups, and behavioral nudges help build consistency. Users also receive smart insights on spending leaks and receive tailored recommendations to improve their saving patterns.
Consolidate Credit Card Management:
Managing multiple credit cards can be overwhelming. I developed a centralized dashboard that displays all cards with key information such as balances, due dates, and rewards. Spending insights are visualized using category-based charts, while smart alerts notify users of upcoming bills or hidden charges. The goal was to demystify credit usage and empower users with clarity and control.
